Digital Service Book is here…

November 9, 2011 by Sapphire Autos 

Great news, Sapphire Autos is now an authorised & registered user of the Official Mercedes Benz Digital Service Book.

This means that our customers can now get even more value for money when they have their vehicle serviced with us. But first exactly what is a Digital Service Book?

The Digital Service Book, also know as Digital Service Report, was first introduced by Mercedes Benz in 2007 to electronically store the servicing history of vehicles therefore ensuring that your service history is kept-up-to date. By storing the service records online, it meant that any Mercedes Benz dealership could quickly access all your vehicle servicing details without the need to look at your service manual.

DSB was initially introduced to all E class and CLS 2008 models but is now used across the entire Mercedes range of new cars.

So how does this benefit our customers?
Sapphire Autos is now a registered user of the DSB service which means that we have full access to your vehicles history and warranty details. It also means that we can update your DSB so that you won’t be missing any service stamps.

And because the Digital Service Book cannot be tampered with, you have peace of mind that when you come to sell your car you can provide an accurate timeline along with mileage of the work carried out. If you ever lose your DSB print out, we can easily re-print this for you from the central database.

So call us today to book your service and remember that contrary to popular belief using an independent Mercedes garage does not invalidate your warranty.

MOT Reminder – Don’t risk a fine!

October 23, 2011 by Sapphire Autos 

A MOT test is a vehicle check that is required by law for all vehicles. The test is carried out by a VOSA approved MOT test centre, and becomes due when the vehicle is 3 years old.  The MOT certificate is valid for one year, after which the vehicle needs to be re-tested for road worthiness.

Now here’s the interesting part….. around a quarter of the population forget to renew their MOT each year! This can lead to a fine of upto £1000 and also invalidate your motor insurance in the event of a claim.  With the MOT system now being fully computerised nationwide, police have direct access to check anyones MOT status.  This means that even genuine drivers can easily get caught using a vehicle without a valid MOT certificate.

How can we help?

Sapphire Autos is a VOSA authorised MOT test centre aswell as a Mercedes Benz Service centre based in Harrow.  As part of our unique FREE service we offer our customers, once you have a MOT carried out with us, we will offer to remind you when your next MOT is due.

We will initally contact you via telephone, email or SMS (dependant on your preference) 4 weeks prior to your renewal date. If we dont hear back from you we will remind you in writing via post.

A MOT test can be taken up to a one month before it expires.  Providing you have a current certificate, the new one will be issued from the renewal date rather than the test date therefore not affecting the annual expiry date.

So call us today to book in for your MOT and get enlisted on our FREE reminder service.

Remember, it is still your responsibility to ensure that your vehicle has its MOT test before expiry.

MOT Certificates

September 24, 2011 by Sapphire Autos 

As of 16th October 2011, new MOT certificates are being introduced by MOT Testing Stations.  You will no longer receive  a pre-printed form but instead the MOT certificate will be printed on plain paper in a landscape format.

For more information and samples of the new MOT certificate click here

Sapphire Autos is an authorised MOT Testing Station in Harrow, London

Opening of our new workshop

June 11, 2010 by Sapphire Autos 

We are pleased to announce that as of Saturday 12th June 2010, our newly furbished workshop is open for business. Based in Rosslyn Crescent, Harrow our purpose-built workshop has been equipped with the latest Mercedes Benz tools and diagnostics equipment.